Terms of Service

Last updated October 8, 2026

These terms are an agreement between you and Megaideas LLC ("Gennie", "we") for the use of Gennie, an AI phone secretary. By creating an account or using Gennie you agree to them.

The service

Gennie answers calls forwarded to your Gennie number, screens them using the rules you set, transfers the calls you want to your phone, and keeps a log of calls. AI screening can make mistakes: it may occasionally put through a call you wouldn't want, or take a message for one you would. You can review every call in your panel.

Your account

• You must be at least 18 and provide accurate information, including a phone number you control.
• You're responsible for activity on your account. Keep access to your phone secure, since sign-in uses codes texted to it.
• Setting up call forwarding with your carrier is your responsibility; carrier charges for forwarding, if any, are yours.

Plans, trial and billing

• Paid plans renew monthly at the price shown when you subscribe, charged to the card on file through Stripe.
• New accounts may start with a free trial. We ask for a card when the trial starts and charge it when the trial ends, unless you cancel before then. One trial per customer.
• Each plan includes a monthly allowance of screening minutes. If you use them all, calls ring straight through to you without screening until your next billing period.
• If a payment fails, calls ring straight through to you until the card is updated.
• You can cancel anytime from Billing in your panel. Cancellation takes effect at the end of the current period; we don't refund partial months unless required by law.

Acceptable use

Don't use Gennie to break the law, harass anyone, make or facilitate unsolicited calls or texts, or interfere with the service. We may suspend accounts that do.

Call recording and consent

Gennie records and transcribes calls it answers and tells callers the call may be recorded. You are responsible for complying with the recording and privacy laws that apply where you and your callers are.

Text messages

If you enable text notifications or sign in by text, you agree to receive texts from Gennie at the number you provide: sign-in codes, call summaries and account notices. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Carriers are not liable for delayed or undelivered messages.

Availability

We work to keep Gennie running, and calls ring straight through to you if our screening is unavailable. We don't guarantee uninterrupted service, and Gennie is not a substitute for emergency services: callers should dial 911 directly in an emergency.

Liability

Gennie is provided "as is". To the extent permitted by law, we're not liable for missed calls, screening decisions, or indirect or consequential damages, and our total liability is limited to the amount you paid us in the 3 months before the claim.

Changes and termination

We may update these terms; we'll tell you by email before significant changes take effect. You can stop using Gennie anytime. We may end the service for an account that breaks these terms.

Contact

Megaideas LLC, 1950 W Corporate Way #35414, Anaheim, CA 92801. Email: rodserzedello@gmail.com.