Privacy Policy
Last updated October 8, 2026
Gennie ("we", "us") is an AI phone secretary operated by Megaideas LLC. It answers calls forwarded from your phone, screens them using rules you set, and puts through the calls you want. This policy explains what we collect, why, and the choices you have.
What we collect
- Your account: your name, phone number, email address, and the phone number your calls are transferred to.
- Your settings: your screening rules, safe list and block list (names and phone numbers you add).
- Calls Gennie handles: the caller's phone number, call times and length, a recording, a transcript, and a short summary (for example, the caller's name and reason for calling).
- Billing: your plan and subscription status. Card details are collected and stored by our payment processor, Stripe; we never see or store your full card number.
- Technical data: basic logs (IP address, browser type) used to keep the service secure and working.
How we use it
- To answer, screen, transfer and log your calls, and to show you your call history.
- To send you the notifications you choose (email or text), such as call summaries and sign-in codes.
- To bill your subscription and enforce plan limits.
- To keep the service secure, fix problems, and improve call screening.
We do not sell your personal information, and we do not use your calls or contacts for advertising.
Text messages (SMS)
If you turn on text notifications or sign in with a texted code, we send messages to the phone number you provide. Message frequency varies with your call volume. Message and data rates may apply. Reply STOP to stop receiving texts and HELP for help. Mobile numbers and SMS opt-in consent are never shared with third parties or affiliates for marketing purposes.
Who processes data for us
We use service providers to run Gennie: telephony (receiving and transferring calls), AI voice and speech processing (answering and transcribing calls), cloud hosting, email and SMS delivery (Amazon Web Services), and payments (Stripe). They process data only to provide their service to us, under their own privacy and security commitments.
Call recording
Gennie records and transcribes the calls it answers so you can review them. Callers are told the call may be recorded. You are responsible for using Gennie in line with the call-recording laws that apply to you.
How long we keep it
We keep call recordings, transcripts and logs while your account is active so you can see your history. If you close your account, we delete your data within 30 days, except where we must keep billing records by law.
Your choices
- Change your rules, lists and notifications at any time in your Gennie panel.
- Ask us for a copy of your data, or to correct or delete it, by emailing rodserzedello@gmail.com.
- Cancel your subscription at any time from Billing in your panel.
Security
Data is encrypted in transit and at rest. Access is limited to the people and systems that run the service.
Children
Gennie is not intended for children under 13, and we do not knowingly collect their information.
Changes
If we change this policy, we'll update the date above, and tell you by email for significant changes.
Contact
Megaideas LLC, 1950 W Corporate Way #35414, Anaheim, CA 92801. Email: rodserzedello@gmail.com.